These providers offer businesses various services, including CRM systems, customer engagement tools and communications systems.
Managing customer information is critical to optimising financial performance. This can be achieved through a CRM system including features such as customer segmentation, email communications, invoicing and payments and campaign management.
Glue-up
Glue Up is an AI-powered engagement management CRM for member-based organisations. It offers tools for communication, member management, event organisation, and financial transactions, enhancing efficiency and community growth.
Hubspot Australia
HubSpot is a customer platform helping businesses like DoorDash and Reddit connect and grow. It offers a unified platform with AI-powered engagement hubs, a Smart CRM, and 1,500+ integrations for seamless team collaboration.
Customer engagement covers a range of aspects from drawing customers in to providing delight when delivering services.
AI Yonder
Increase direct bookings and save staff time with Yonder’s AI Chatbot and Review Platform, designed specifically for tourism operators and seamlessly integrated with your booking system.
Cérge
Cérge addresses accessibility barriers in tourism by providing comprehensive public information on venue accessibility. The Cérge Companion App lets customers share essential information with staff for a warm welcome.
Chat2
Chat2 combines real tourism chat operators with cutting-edge artificial intelligence, delivering authentic conversations backed by AI efficiency. This unique hybrid approach offers personalised, instant responses to potential customers—significantly boosting engagement, conversion rates, and direct bookings.
CherryHub
Cherry Hub™ boosts digital engagement for sports, leisure, and hospitality businesses. Our Cherrypass™ digital membership enhances customer service and marketing, providing convenience and personalisation anytime, anywhere.
Dashback
Dashback helps hotels return lost property to guests for free. Our platform simplifies the retrieval and return process, enhancing guest experience even after checkout.
SIMI Store
SIMI Digital provides tourism operators with a digital signage and content management platform. Engage visitors, manage content, run promotions, and monetise screens with optional ad revenue sharing, enhancing guest experiences while generating additional income.
Smart Tourism Automation
Outstanding Customer Service fully automated! Smart Tourism Automation makes AI chatbots accessible and affordable for ALL tour operators, including those on a budget. Our fully managed service requires ZERO technical knowledge and doesn’t require any of your precious time — it’s all done for you
Communications systems are vital in all business areas, perhaps more so in tourism where there are travellers who may be unfamiliar with the local area and may have barriers to communication.
AcudocX
AcudocX is an easy-to-use translation platform that provides certified, NAATI-certified translations for businesses. With a commission and discount model, it allows operators to earn while offering fast, accurate translations for the tourism and migration industries.
Orana Stay
Orana Stay creates branded digital guidebooks and guest experience apps for accommodation providers, translating into 106 languages. Our guides enhance guest experiences, boost revenue, promote direct bookings, and encourage repeat visits.
Pop Up Audio
Popup Audio connects guides to guests via live audio using WiFi, 4G, or 5G. No rentals, no charging—just clear, instant communication through a simple mobile app on personal phones and headphones.
SABA Hospitality
SABA Hospitality is a leading provider of digital guest engagement solutions for the hospitality industry. It offers AI-driven messaging, mobile ordering/requests and digital compendiums to enhance guest experiences, streamline operations, and boost revenue.
Shiji - ReviewPro
Shiji ReviewPro offers leading guest experience software, including Online Reputation, Guest Surveys, Case Management, and Guest Communications. Its Global Review Index™ aggregates data from 175+ OTAs in 45+ languages to enhance hospitality profitability through actionable guest feedback.
Vacayit
Vacayit offers immersive audio guides and accessible tech solutions for tourism operators, providing high-quality content and integration options to enhance travel experiences and ensure accessibility for all visitors.