Running a tourism or events business means you’re always juggling what’s happening today with planning for the future. The Tourism Business Capability Subsidy is here to help make that a little easier.
This subsidy offers up to $2,000 to eligible Queensland tourism and event businesses to support targeted training or accreditation that builds skills, confidence and capability. Whether you’re a sole trader or a small to medium-sized business, it’s designed to help you strengthen your business and enhance the experiences you deliver to visitors.
The program supports a wide range of industry-recognised training and accreditation, delivered by trusted tourism organisations, with a focus on practical skills that make a real difference on the ground. From sustainability and accessibility to sales, guiding and risk management.
Find the right training for your business
Ready to get started? Take a look at the approved training and accreditation providers you can use with the subsidy.
ATEC delivers nationally recognised training, capability programs and industry connections to help tourism businesses succeed globally.
The Caravan Industry Association of Australia provides accreditation support for safe, compliant and sustainable caravanning and camping businesses.
EarthCheck delivers science-based benchmarking, certification and advisory services to improve sustainability, performance and environmental outcomes.
Ecotourism Australia provides expert guidance and globally recognised certification for strong eco and sustainable tourism practices.
The Marina Industries Association delivers industry-leading accreditation and training for safe, sustainable and professional marina operations.
QTIC delivers the national Quality Tourism Framework, providing trusted accreditation for high standards, safety and great customer experiences.
Savannah Guides connects professional tour guides and operators delivering high-quality natural and cultural experiences.
Tour Guides Australia delivers nationally recognised training and Australia’s highest tour guide accreditation nationwide.
The Zoo and Aquarium Association Australasia accredits zoos and aquariums meeting science-based animal welfare, safety and sustainability standards.
Frequently Asked Questions
What is the Tourism Business Capability Subsidy?
A Queensland Government–funded program delivered by QTIC to help tourism and events businesses strengthen their capabilities through approved training and accreditation aligned with Destination 2045.
Who can apply?
Queensland-based tourism and events businesses, including sole traders, small to medium businesses (fewer than 200 FTE employees), eligible non-profits and LGAs, that primarily operate in the tourism market and meet all eligibility requirements.
How much funding is available per business?
Up to $2,000 (GST exclusive), per funding round.
Are accreditation renewals eligible?
No. Accreditation renewals are not eligible. This program is designed to support new accreditations, not to subsidise existing or renewal accreditations.
Can I apply if I’ve done the training or accreditation before?
Training: Employees must not have completed the same course in the past two years.
Accreditation: The business must not currently hold the accreditation, or it must have expired at least two years ago.
Do I need to co-contribute?
No co-contribution is required. Any costs above the $2,000 excluding GST subsidy cap must be paid by the business.
What can the subsidy be used for?
Only the approved training and accreditation programs listed in Table 1 of the guidelines. Activities not listed are not eligible.
Can I apply for more than one activity?
Yes. Multiple approved training and/or accreditation activities can be included in one application. Any fees over $2000 excluding GST must be paid by the business.
When can I start the training or accreditation?
Activities must not start before approval. Once approved, businesses must be registered to start within 30 days.
How long do I have to complete the activity?
Most activities must be completed within 6 months of approval, with limited exceptions for longer accreditation programs.
How is the subsidy paid?
The subsidy is paid by reimbursement. Businesses pay the provider directly, then submit evidence of completion (e.g. certificate), an invoice to QTIC, proof of payment (bank or credit card statement) via the Grant Toolbox and must be completed within 30 days of accreditation/training completion.
What happens if I miss a deadline?
If registration does not occur within 30 days, the funding offer will lapse.
If activities are not completed within the required timeframe (and no extension is approved), or the claim is not made, the subsidy will not be paid.
Can I change my approved activity?
Any variations must be approved in writing by QTIC before proceeding.
How many applications can I submit?
Only one approved application per ABN per funding round.
Is completing the survey mandatory?
Yes. Completion of the post-program survey is a condition of receiving the subsidy.
Where can I get more information?
Email [email protected] for program enquiries and more information.
Get in touch
If you’d like to learn more about the Tourism Business Capability Subsidy and how your business can benefit by getting involved, please contact us at [email protected].
The Tourism Business Capability Subsidy is proudly supported by the Queensland Government and Tourism and Events Queensland.
